Frequently Asked Questions

Everything you need to know about shopping with EZPAWN

Are the items sold at EZPAWN authentic and tested?

Yes, every item undergoes a rigorous multi-point inspection and authentication process by our expert team before being listed for sale to ensure quality and functionality.

What shipping methods do you offer?

We offer standard, expedited, and overnight shipping options via major carriers. Tracking information is provided via email as soon as your order is processed.

What is your return policy?

We offer a 30-day return policy on most items. Products must be returned in their original condition with all included accessories and packaging.

Do you offer any warranties on electronics or jewelry?

Many of our items come with a standard 30-day functional warranty. We also offer extended protection plans for purchase on select high-value electronics and jewelry.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and select buy-now-pay-later financing options at checkout.

Can I pick up my online order in-store?

Yes, we offer a 'Buy Online, Pick Up In-Store' option for eligible items. Simply select your preferred local EZPAWN location during the checkout process.