Returns & Exchanges

At EZPAWN, we want you to be completely satisfied with your purchase, which is why we offer a straightforward return process for most items within 30 days of purchase. Whether you bought your item online or in-store, we are dedicated to ensuring a fair and transparent resolution for your returns and exchanges.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is within the 30-day return window and remains in its original sold condition with all tags and receipts attached.

• 2.
  Initiate Your Request

  Visit your local EZPAWN location or contact our customer support team online to provide your order number and reason for return.

• 3.
  Package and Return

  Securely pack the item with all original accessories and documentation, then bring it to the store or ship it back using our provided instructions.

• 4.
  Receive Refund or Credit

  Once our team inspects the item, we will process your refund to the original payment method or issue a store credit for your next purchase.